YOU NEED TO KNOW

       Canada is one of the world leaders in alarm technology.  Both DSC and Paradox are Canadian companies.  You can buy these systems with pride and know you are getting the most advanced technology available in the world.

 

If you own a home or a business an alarm is a must.  Building owners are finding that even common areas need some sort of supervision, either electronic surveillance, alarm supervision or guard patrols.

The basic needs of most homes and businesses are met with a simple $300 alarm system.  This system includes the controller, the telephone connection for monitoring, the siren, one keypad, one motion detector and two door contact.  

Add-ons can include more door and window contacts, additional motion detectors, valuable life safety devices like smoke and heat detectors, Carbon Monoxide (CO) detectors and even environment detection such as flood sensors and low temperature sensors.

Designing the perfect alarm system for your needs always starts with either the basic $300 system or a system with built-in advanced technology like access control.

The basic $300 system includes many advanced features for no additional charge.  If you already have an alarm system you may be able to use these features for free.

The Paradox Esprit will serve as our basic alarm system.

The first feature that every alarm system owner should know is user codes.  Too many people share user codes.  With proper use of user codes an alarm system can provide you with basic access control functions.

The Esprit has up to 49 user codes.  Each member of your family or each employee can have their own code for arming and disarming the alarm system.  The alarm system can track which user code was used to arm or disarm the system.

To use this feature properly you must assign each person who uses the system (we normally refer to users as key holders because you would have to give an alarm code to everyone who has a key, and the alarm code is a type of key in itself;) a user number.  The alarm system will accept a different key code for each of the 49 user numbers.

For example, User Number 5 is "1234" and User Number 41 is "4321".  When the code "4321" is used to arm the system User Number 41 is logged by the monitoring station.  When "1234" is used to disarm the system User Number 5 is logged into the event buffer.  This feature is called "Opening and Closing" and must be programmed by your installer.

This information is especially valuable after a burglary.  There is an extra charge to turn on this feature.

Duress code:  This is a special code that you use only if you are forced to disarm the alarm system.  This code tells the monitoring station to send help fast!

Arming with a key  This is an especially good way to keep control of your codes.  The key can either be an actual key (make sure it is copy protected) or it can be a proximity card.  By adding this to your alarm system you can reduce the risk of burglars covertly watching a user enter his or her code and coming back later.

STAY arming allows you to arm the alarm system while you are inside the building.  Motion detectors are deactivated and only the perimeter is armed.  Anyone opening a door or window must enter the alarm code right away or guards will be dispatched.

The correct way to use this feature includes not disarming the system when someone is at the door.  If you feel you must answer the door let the delay countdown begin.  If the person on the other side of the door cannot justify why he or she is there you have the perfect excuse to get rid of the person - you have to shut the door to turn off the alarm.  If the person does not go away you don't have to do a thing.  The alarm will sound and help will be on the way.

FAST Exit during stay - this allows you to leave the armed area without disarming the system.  Just push the [STAY/11] key for two seconds and leave through the normal exit door.

One touch arming - Also called Quick Arm, this feature allows you to arm the system without using a code.  Great if the cleaning lady isn't finished and you have to leave.  Just have her push the quick arm key on her way out.  Your installer must program this feature.

Automatic Arming Your system can arm itself either at a certain time, great when your employees keep forgetting to arm your alarm system, or when there has been no movement in an area for a long time, great for storage rooms that need to be armed.

Door Chime allows you to hear the keypad beep when someone opens a door or walks into a room.  You can easily turn this feature on and off on the Paradox Alarm Panels:  Hold down the button that corresponds to the zone you want to chime for two seconds.  Store owners enjoy this feature on their front door.  It tells them when customers enter the store.

Panic Buttons - These must be programmed by the installer

Partitions - Your alarm system is actually two systems in one!  For example, if you have a basement apartment in your house you can have that area as partition one and your main living area as partition two.  You give your tenant a code that only arms their partition and you have a code that controls both!

 

Once you understand these basic features you can make full use of your alarm system.  Advanced features like home automation can be complicated for some.  The best example of a good use of home automation with an alarm system is to have the lights turn on that lead to an exit when the smoke detector is triggered.

 

ALARM SYSTEMS

A lock helps keep a burglar out of your home.
An alarm lets you know when a burglar gets in.


Wireless Technology

Security

Window Bars

Communication

 


Keypads

Listen-In Device

Software

Basic Kit

The basic alarm kit is recommended for both residential and store front / office use.  This kit comes complete with everything you need, one motion detector and two door contacts.  Additional sensors can be added for a flat fee.

 

SSI is a different type of alarm company.  We started in the alarm system business to provide our customers with peace of mind.  Most alarm companies do not understand the needs of the customer.  For example, a store owner was a victim of a smash and grab burglary.  The burglar broke a window worth $2,000 and took about $200 worth of the store owners products.

The store owner called his alarm company who recommended a glass break detector add-on for the alarm system.

The next night the store owner was again hit by the same burglar and again had losses amounting to $2,200.  He was furious.  He called his alarm company who told him the glass break detector worked - the alarm started when the window was smashed.

That was when the store owner called SSI.  We recommended he install steel security bars on the inside of his window.  The store owner has not had a problem since.

How can we help you?

How we are different:

1)  No Contract
2)  We are your one stop security shop:  Locks, Alarms & Window Bars
3)  No charge for false alarms
4)  Local Company, Local Monitoring Station, Local Equipment
5)  Fast Alarm Response

 

 

 

We want your business.

If you live in a Security Club area we need your business and your neighbours need your help.

SSI offers residents and businesses in the Queen/Spadina neighbourhood as fast as one minute guard response time to alarm monitoring dispatch.

 

How can we make such a claim? 

Easy our patrol car is already there!

 

Most alarm companies rely on guards who cover a huge area of the city.  If they are on the other side of town, you will have to wait 20 minutes to an hour (or more) before they arrive.

 

Every night, we have our patrol car in the neighbourhood from Queen/Spadina to King/Bathurst ensuring our customers’ buildings are safe and secure.  When they receive the dispatch to your address, they may already be there.

 

 

HELPFUL FORMS

Form Letter to Cancel your current monitoring

Start Up Sheet 

Notification List

 

HOME

OPTIONS

Your new alarm system can do more than you think.  The basic system can be extended to including smoke and heat detectors making it a monitored fire alarm system as well.

Carbon Monoxide sensors can be added to your basic system to ensure you meet the new building code.  Since the CO detector is powered by the alarm system you never have to change batteries!

Flood detectors for your basement, temperature sensors for your server room, panic buttons and health monitoring sensors - just about anything you can imagine can be monitored by the same alarm system you trust to notify you when a burglar enters your home.

 

RECENT NEWS

Paradox has announced a new evolution in burglar alarm technology.  It is called the StayD and it gives you more protection than ever before.  You never have to disarm your alarm system.

We like it at SSI because it is a simple idea that works.

You know you can exit while your alarm is armed with the quick exit feature.  Paradox has added a quick enter feature.  When you enter your code your system stays armed.

 

SECURITY CLUB

We have actually broken our record of one minute for our guard to respond to an alarm.

As one of our guards exited the elevator during a routine patrol he heard an alarm siren begin.  He investigated and found that the office in question was secure.  

The dispatch call from the monitoring station reached the guard two minutes after the alarm started.  They were  informed it was a false alarm and the the client was quickly relieved of worry. 

This was the fastest response time yet MINUS TWO MINUTES! ( -2 Minutes!)

The Security Club takes an area of the city and fulfills the special needs of that neighbourhood.

SSI offers specialized programs for that neighbourhood.

In the Queen & Spadina / King & Bathurst area SSI has a uniformed guard response vehicle patrolling our customers.  The guard does not just drive around.  He parks the vehicle in a visible location, then does a perimeter check or an interior check depending on the requirements of the building.

Over the past five years we have found this to be an effective deterrent against all kinds of crime.

Our biggest success has been the arrest and conviction of burglars who targeted this neighbourhood last year.

Using a combination of Mul-T-Lock cylinders, Paradox access control and Capture DVR we not only provided the police with enough information to arrest and convict these burglars but we alerted our neighbours as well by posting the burglars photographs along the street on telephone polls.

CLICK HERE to find out more about the Security Club and how to start a Security Club in your area.